Opportunity Malawi’s Nkhata Bay bank kiosk officially opened to the public on April 14th, 2010. The kiosk, which will expand to a satellite branch, is located in Malawi’s northern region. According to Dickson, the kiosk’s customer service agent, “Things look promising – within barely an hour of opening the doors I started savings accounts for 10 families.”
Malouje Sibusiso Kamanga, a secretary, opened her first ever savings account when she worked in Lilongwe. She was recently transferred to Nkhata Bay and has eagerly awaited the opening of the newest kiosk. In fact, she was so eager that she was the very first client in line to open a savings account on the day that the kiosk opened! “Today, Opportunity Malawi has opened a branch in my community,” says Malouje. ”I love Opportunity’s service — staff are friendly and understand my needs. I can afford to bank here.” She plans to encourage her coworkers, relatives and friends to put their money into a savings account at Opportunity Malawi.
Opportunity International serves the clients in Malawi’s northern region through the Mzuzu branch and six other banking outlets: Luwinga, Karonga, Chitipa, Livingstonia, Nkhata Bay and the mobile bank. The region has increased its total number of savings clients to nearly 27,000, up from 24,775 at the end of 2009. Outreach to loan clients has also increased significantly, from 4,665 in December 2009 to 7,993 today – a 71% increase!
Other exciting new developments are taking place at Opportunity Malawi, like the introduction of cell phone banking and the opening of a brand new satellite bank branch in Ndirande Township. Check in frequently with Opportunity’s blog to read more about Opportunity Malawi and about the clients of Opportunity all over the world.